Meet Penny Marotta, Internal Control Specialist

To me, Continuum is all about love and sharing. 

For example, every month I make a batch of soup – different recipes – that I freeze and bring into the office to share with colleagues throughout the month.

One day, I overheard a nurse and case manager talking about how they wouldn’t have time to get lunch for Jimmy, a client, before his appointment, so I offered to bring in some soup for him.

It was cute. I put a label on the soup because nowadays you don’t know who has what kind of allergy, and I wrote out the recipe for him. Since he’s diabetic, I made sure the soup was low carb and high in protein. I added some salad and a couple pieces of dark chocolate as a treat. I even included a mock restaurant receipt with ‘free of charge’ at the bottom. I was trying to get him to laugh because he was a jokester. 

Jimmy’s quick witted and quite the comeback kid, but when somebody does something for him he’s very polite and grateful. He had seen a picture of wolves in my cubicle and was asking about it. The next day, he showed up at the office and gave me a coffee cup that has a picture of a pack of wolves on it. I prominently display it in my cubicle alongside other decorations. 

I brought in lunch for Jimmy a couple more times when his case manager ran into the same issue of not having food for him. Another time, he needed some sheets and I heard his favorite color was purple, so I brought in a set of purple sheets from home for him. They fit his bed perfectly, and he was tickled pink. 

The patients are always part of my mission, even though my job is not to directly care for them. A lot of people don’t realize that it’s not just the nurses servicing the patients – it’s in-house staff, too. Freeing up the nurses and the staff from worry by making sure things are getting done is important. Trying to do all you can for the company equals doing all you can for the patients. 
 

Continuum of Care, Inc. provides comprehensive, community based housing and support services, crisis, case management, in-home healthcare, peer mentoring, and outpatient clinical care for adults with mental illness and/or developmental disabilities.The Agency touches the lives of more than 2,400 individuals annually throughout Connecticut.